Following a customer presentation gone south, have you ever found yourself saying things like, “They took me the wrong way,” or “They just didn’t understand what I was trying to say,” or “They didn’t get it,” or “The misinterpreted what I was meaning to say,” or “They were looking at it from the wrong perspective,” [...]

NLP gives us the tools to understand people differently. The premise of Perceptual Positions is to develop the flexibility to consider a situation or customer interface from the perspective of self (1st position), another person involved (2nd position) or from a neutral, objective, detached point of view (3rd position; like “a fly on the wall”).
When I [...]

This is a great video of Jeff Bezos (Founder of Amazon.com) discussing what he values as important in business chunking it up as “Everything he knows.” This list, as he says is short, includes 1) obsess over customers, 2) invent, 3) think long term, and 4) it’s always day one.
Practice your NLP modeling skills by [...]

While the concept of change blindness suggests we can’t pay attention to everything and all details, we can pay attention to more.
More meaning, what’s in front of you that means something of value in interpreting, understanding, and reading them.
NLP encourages us to pay attention to more and form (calibrate) meaning from what we hear, see [...]

I often get asked, “How do I master my NLP skills?”
Answer: “One bite at a time.”
Sharpening your sensory experience, paying attention to all the non-verbals you may not have been consciously aware of before, mastering your state, establishing rapport on multiple levels, using the meta-model, listening to sensory predicates signaling representational systems, identifying metaprograms, eliciting [...]

There really isn’t just one governing body with a universal list of established competencies that one has to demonstrate in order to “earn certification” in NLP. There are several certifying organizations and they all have their own criteria for “NLP” certification.
This means there are many different levels of “NLP Practitioners” out there claiming different levels [...]

Neuro-Linguistic Programming (NLP) gives us amazing linguistic ingredients for crafting our language with purpose in front of each customer we approach.
What type of language shifts submodalities and uses presuppositions of TIME?
from now on, then, when, while, endless, everlasting, prolong, past, yet, stop, still, in the meantime, in the future, long waiting, look back, before, after, [...]

One of the foundational skills of NLP that you begin to hone in NLP Practitioner training (and beyond) is that of pattern detection. Once your sensory acuity sharpens, you can start to apply your new pattern detection skills in a variety of ways.
One of them is in identifying when someone is lying.
A person’s mouth is [...]

Realizing there are a lot of “general” NLP Blogs on the Internet, I decided to start one specifically centered around applying NLP to business.
I’ve been studying NLP since 1992.
When I learned of NLP I immediately went to the bookstore to find any books on the subject. I found two that looked strange but claimed to be about [...]