I was on a sales appointment today that lasted just over an hour.  I spoke for less than 10 minutes of it.
I asked a few questions, commented on a couple of things, and asked more questions.
The prospect answered the questions, elaborated on the answers and talked, and talked and talked. During this talking I uncovered [...]

What’s your best price?  What’s it going to cost?
What clients really want is extraordinary quality, service convenience, and value. They want to work with a salesperson who can save them time and make there life easier.
Yet many clients end up buying price, and do you know why?
Because they find it so difficult to find all [...]

Each and every one of us has a systematic way to encode our sense of time in our respective minds. When you utilize the subtle yet powerful aspects of language, you can shift your customer’s perceptions and guide them in your persuasion.
This is perhaps one of the most fun concepts I learned while studying Neuro-Linguistic [...]

I’ve gotten some feedback from those coming to my NLP blog to “learn NLP” and they question why every post isn’t directly about “Neuro-Linguistic Programming (NLP).”
I want to invite you to explore how every post is. Well almost every.
NLP isn’t about learning NLP. It’s about the modeling of excellence, the attitude of curiosity and discovery [...]

NLP is full of fancy jargon, and you need a glossary of terms when attending a NLP Practitioner Training just to make sense of it all. “Presuppositions” are no exception, even though most think they know what it means.
Presuppositions are simply the linguistic equivalent of what most people call assumptions. But with a little more [...]

Metaphors. That’s the secret.
Surprised? You shouldn’t be. Using metaphors appeals the your prospects or customers right brain. It helps them visualize, instantly relate, and connect the dots to what you are saying or recommending. And it’s memorable.
The process behind a recommendation that’s rephrased framed with a metaphor is actually simple.
First, ask yourself: What am I [...]

Sam Harrison tells the story:
An old man witnessed a traffic accident, and in court the defense attorney tried to discredit his testimony.
“Mr. Johnson, I see you are wearing thick glasses,” said the lawyer.
“Yes sir, I do.”
“And you’re up in age, aren’t you?
“Yes sir, proudly, I’m 84 in May.”
“So exactly how far can you see, Mr. [...]

Each Friday I conduct two sales training classes, a basic “fast track” class followed by a more advanced “sales mastery” class on behalf of The Performance Group, a sales development company in Des Moines, IA.
What I’ve learned most, recently, is that salespeople have become really skilled at getting in their own way. Or perhaps letting [...]

Neuro Linguistic Programming (NLP) arms us with the language tools to develop our skills at making our products and services (sound, feel or look) interesting. Unfortunately, it’s easy to get caught up in what do I say versus what do I ask so I can learn what they want most out of what I’m selling.
What [...]

The short answer is yes. Watching (and learning from) this video below, you will quickly see why he’s one of the most successful actors of our times. I invite all NLPer’s to listen to his language patterns, where his focus is, notice his physiology, and perhaps the most important thing to model is his attitude.
I [...]

Following a customer presentation gone south, have you ever found yourself saying things like, “They took me the wrong way,” or “They just didn’t understand what I was trying to say,” or “They didn’t get it,” or “The misinterpreted what I was meaning to say,” or “They were looking at it from the wrong perspective,” [...]

NLP gives us the tools to understand people differently. The premise of Perceptual Positions is to develop the flexibility to consider a situation or customer interface from the perspective of self (1st position), another person involved (2nd position) or from a neutral, objective, detached point of view (3rd position; like “a fly on the wall”).
When I [...]

Neuro-Linguistic Programming (NLP) gives us amazing linguistic ingredients for crafting our language with purpose in front of each customer we approach.
What type of language shifts submodalities and uses presuppositions of TIME?
from now on, then, when, while, endless, everlasting, prolong, past, yet, stop, still, in the meantime, in the future, long waiting, look back, before, after, [...]

One of the foundational skills of NLP that you begin to hone in NLP Practitioner training (and beyond) is that of pattern detection. Once your sensory acuity sharpens, you can start to apply your new pattern detection skills in a variety of ways.
One of them is in identifying when someone is lying.
A person’s mouth is [...]

NLP places a lot of emphasis on values. Although the process of eliciting values is relatively simple, it does require some verbal dexterity to do it well, with rapport and grace.
When you are trying to uncover and reach people at deeper levels, rapport is required and maintaining rapport during “tough questions” is sometimes not the [...]