Clients love to set you up and get you to “do some groundwork” first before deciding on moving forward with you. They want to see a proposed strategy or outline first of the work you’ll do for them, or maybe have you “just do a preliminary plan” first.
Don’t fall for this trap. You’ll wind up [...]

What’s your best price?  What’s it going to cost?
What clients really want is extraordinary quality, service convenience, and value. They want to work with a salesperson who can save them time and make there life easier.
Yet many clients end up buying price, and do you know why?
Because they find it so difficult to find all [...]

When you call a prospect for the first time, keep in mind you are typically interrupting him or her from something they are doing that they consider to be more important than anything you are about to say.
Everyone is busy.
For this reason, you should almost always expect some sales resistance, if you have the best [...]

These are 8 reasons that I’ve found to be true when observing why people put salespeople off during the sales process. It’s of course, not an absolute list.
So here they are, the top 8 reasons why prospects put you off:
1. You didn’t sell on the value of moving forward quickly. What’s the benefit to them [...]

NLP is full of fancy jargon, and you need a glossary of terms when attending a NLP Practitioner Training just to make sense of it all. “Presuppositions” are no exception, even though most think they know what it means.
Presuppositions are simply the linguistic equivalent of what most people call assumptions. But with a little more [...]

Metaphors. That’s the secret.
Surprised? You shouldn’t be. Using metaphors appeals the your prospects or customers right brain. It helps them visualize, instantly relate, and connect the dots to what you are saying or recommending. And it’s memorable.
The process behind a recommendation that’s rephrased framed with a metaphor is actually simple.
First, ask yourself: What am I [...]

Each Friday I conduct two sales training classes, a basic “fast track” class followed by a more advanced “sales mastery” class on behalf of The Performance Group, a sales development company in Des Moines, IA.
What I’ve learned most, recently, is that salespeople have become really skilled at getting in their own way. Or perhaps letting [...]

Neuro-Linguistic Programming (NLP) gives us amazing linguistic ingredients for crafting our language with purpose in front of each customer we approach.
What type of language shifts submodalities and uses presuppositions of TIME?
from now on, then, when, while, endless, everlasting, prolong, past, yet, stop, still, in the meantime, in the future, long waiting, look back, before, after, [...]

People don’t buy for logical reasons. They buy for emotional reasons.
Don’t sell what it is. Sell what it does.
Sell on the tangible and close on the intangible.
The prospect is persuaded more by the depth of your conviction than he/she is by the height of your logic.
Selling on price trains your customers on how to buy.
Beware [...]